Ama Bortsie

Ama Bortsie is an accomplished clinical social worker with over 11 years of experience helping vulnerable populations after earning her master’s in social work. She currently serves Director of Residential Matters at the Children's Study Home in Springfield, MA, specializing in treating complex childhood trauma and human trafficking survivors.

Dedicated to her profession, Ama brings compassion and expertise to her clinical practice. She excels in her work with commercially sexually exploited girls, addressing developmental impacts and family dynamics. Ama is also committed to nurturing the next generation of social workers as a Faculty Member at the Jacobs-Abbey Global Institute for Leadership Studies (JAGILS), where she teaches courses focused on counseling, social work ethics, trauma, and resilience.

In addition, Ama serves as Dean of Student Affairs at JAGILS. She plays an integral role in student wellbeing, advising, and support programs. Her leadership has strengthened the school community.

Active in her local church, Ama is the Presiding Deaconess and works extensively with youth groups across the district and region. She applies her counseling skills to guide young people on their paths to purpose and wholeness.

Born and raised in Ghana, Ama immigrated to the U.S. as a teenager with her mother and siblings. She earned her bachelor’s in psychology from Smith College, and Master’s in Social Work from Springfield College.

Currently, Ama resides in Massachusetts with her husband Ekow Bortsie and their two daughters. As the Inspirers Alumni Network representative, she serves on the JAGILS Board of Directors.

Ama holds an Advanced Certificate in Executive Strategic Leadership and a Certificate in International Diplomacy, Governance and International Relations from JAGILS School of Diplomacy. Her continuous education empowers her multifaceted roles as a clinician, educator, leader, and changemaker.